Kanban System Design Workshop

14-15 March, Kraków, Poland

Earn your Kanban Management Professional Certification

The Kanban Systems Design [KMP1] (also known as Certified Lean Kanban Foundation) lays the foundations of the Lean Kanban method teaching you the principles, practices and processes. This 2-day course is certified by the Lean Kanban University and has been put together by Lean Kanban experts and leaders including David J. Anderson and Mike Burrows. This course is taught by Paul Klipp an Accredited Kanban Trainer (AKT) with over 15 years of experience coaching teams and managers in the private and public sector.

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Why Learn Kanban System Design?

How often do you feel certain of the right thing to do? How confident are you when you answer questions about deadlines? Does your confidence come from solving one crisis after another? Is the right thing to do obvious only when it’s the thing that’s on fire?

Now imagine that you can act deliberately when there’s no fire. You know how to organize your day and guide your teams to ever increasing levels of quality and effectiveness without firefighting. You can confidently answer questions about the future. It’s not a dream. It’s modern management, and we have the tools to get you there.

But first, here’s a story from my last experience of chaos.

I learned modern management in a very specific setting. As the owner of a web development agency I had a chance to work with a lot of teams on a lot of projects. Lots of new, short projects meant lots of opportunities to experiment and improve, and I got very, very good at it. But your problem isn’t as simple as one team, co-located, making a single web app in six months, is it?

So I wanted to test my toolkit in a truly challenging environment. One that had teams collaborating all over the world, with regulations upon regulations and high stakes. An environment with a long history and deeply-entrenched management culture. Where dinosaurs roamed freely. I found that place, and took a job like yours, as a team coach. By the time I left, they were calling me the Lead Agile Coach for a multinational division, but that was later.

My immediate problems were many, and all familiar to you. Deadlines that came from marketing with no basis in reality. Fuzzy expectations written into fragmentary documentation. Stakeholders upon stakeholders spread all over the world, with more stakeholders turning up at the most surprising times. Antiquated systems for interacting with shared services teams upon which we depended to get anything done.

I started implementing the same tools I’d used before, and coaching by the same principles. They’re the ones you’ll learn in the Kanban Management Professional courses. It took a few months to impose a sense of order and almost a year before the team really internalized those principles, but almost immediately you could see the effects. We had clear goals, knew what to do each day. The moment we had some data to work with we were able to provide astonishingly accurate forecasts without wasting any time estimating. Within a year, the team didn’t need me anymore. They understood the power of service delivery principles and had learned to continually improve their performance without a coach or manager guiding or directing them. Even today, they remain the only team in the division that doesn’t have an embedded agile coach.

I’d like to teach you the same. You might be thinking, if I could teach a team to not need me anymore, then what would I do? That’s the wrong question. Someone who can not only turn around a team but teach them to self-manage better than any agile coach could can do what they like. You could move from team to team, or move up. The techniques in the KMP workshops go far beyond managing teams. A Kanban Management Professional has the tools to design effective end-to-end service delivery systems. That’s C-level stuff right there.

There’s no magic to it. There is a bit of math. A fair bit. But it’s not about formulas. It’s about using numbers to model reality. That’s where math is really useful. The way I explained it to my son once is that if you want to know what happens if you have five apples and you give two to Michal, you could do it the hard way. Go to the store, buy five apples, then go visit Michal and give two of them to him. Go back home and see what you’ve got left. But of course you wouldn’t do that. But when we say 5-2=3, what we’re doing is modeling that whole exchange so we know how many apples to buy if we promised two to Michal and we want three left for our szarlotka. The math I’ll teach you as part of the Kanban Management Professional I workshop isn’t much harder than that. There are two basic models that will solve your forecasting problems, and if they don’t, you’ll know exactly why.

That’s the really interesting part. It’s the path out of chaos. With a clear understanding of when the models work and when they don’t you can begin to make policy decisions at all levels to create the kind of system that CAN be modeled for consistency and predictability. And the best part is that you don’t have to do it all at once. You won’t learn a set of rules to follow, with new roles and meetings and such. You’ll learn a set of tools and principles that you can apply to gradually make things measurably better and better.

One of the things you’ll learn is how to manage the system rather than the people. Why? People don’t like to be managed. We’re delivering professional services. Our teams are comprised of really smart people who know their jobs. They don’t want to be told what to do. Would you? But they’re part of a system. There are other people, and there are rules and procedures to follow. When you try to change a person, they resist. Rules have no feelings. If you find a rule, or a procedure, that you can improve, it doesn’t resist. And when you change the rules, people adapt. It’s what we’re best at. Great managers create optimal systems by finding the right rules and procedures to allow their people to work at their best. To do the right things, the right way, at the right time. To collaborate when it’s the right thing to do, and to focus on the task when that’s the right thing to do. That is the Kanban Management Professional I course in a nutshell. That’s why it’s called the “system design” course.

The second part of the Kanban Management Professional course is about how to put in place the mechanisms to continue to optimize the system, but first you need a stable, predictable system, so that’s what we do first. You can’t optimize chaos.

The goal of any Lean Kanban University training is to give you something that you can start using from Monday. If you are already familiar with Kanban and using it at work, you’ll learn new tools, techniques, and approaches to creating an optimal system. If you’re new to Kanban, you’ll learn the steps to implement a Kanban system with minimal resistance. Kanban is, after all, the humanitarian approach to agile.

Why?

Because it doesn’t force people to change how they work or think based on someone else’s ideas. It doesn’t tell people that they’re doing it wrong. It simply provides the tools to allow everyone to see what’s working well and what could be improved.

Here’s a very simple example from my experience. I was coaching a team in one of the world’s largest multinational corporations. I was far on the periphery, many layers from the key decision makers. One of the simple tools I was using was to visualize lead time by putting dots on task cards every day. One color for tasks people were working on that day and another for tasks that were blocked or waiting for someone to start work on it.

One day, the CTO visited our floor. He didn’t work in our building, or even in our country. He was on a whirlwind tour of all the development centers around the world, so he only had one day for our whole country, and only ten minutes on our floor. But in that ten minutes he saw my dotted cards on one board out of the fifty on that floor he might have glanced at.

“What’s this?” My boss introduced me and I explained that those eight blue dots represented how many days it took to implement the feature, and those 40-odd red dots represented time spent waiting because of failing testing environments and deployment delays caused by pipeline issues, all of which were managed by other teams in India and China. At a glance he could see why a feature that might have been live in a week had taken almost two months.

Soon afterwards, word came down from on high that the company was going to begin moving to DevOps and cloud hosting of both testing and production environments, giving the teams the tools they needed to manage the whole process, end to end.

Was that decision taken just because of a board full of cards with more red dots than blue dots? I’ll never know. But I like to think it helped.

The combination of clear visual signals and irrefutable mathematical models is powerful. And this is why more and more companies are looking for people who know how to implement effective Kanban systems. They’re looking for Kanban Management Professionals.

Are you a Scrum Master, Agile Coach, Team Lead, web entrepreneur, Engineering Head, or CTO? Join me, and I’ll change the way you look at your job and address the daily challenges it presents to you.

I only do one or two public KMP I courses a year. Don’t miss this chance.

After you’ve completed it, take those lessons back to the office. Create a predictable and efficient Kanban system, then come back to complete your Kanban Management Professional (KMP) certification in the Spring. Courses in Krakow and Warsaw to be announced.


Only the first twenty people will be admitted

The price for this LKU certified Kanban Management Professional I course is 4000 złoty plus VAT or 2000 złoty plus VAT for women. Groups of three or more people from the same company pay only 3500 złoty plus VAT.

Register Now

About the Workshop

The course follows the official LKU Certified Kanban syllabus. During the two days you will have ample opportunities to discuss and experience the following topics:

  • Experience Kanban
  • Full simulation using the getKanban game
  • Definition of Kanban
  • Foundational Principles
  • Core Practices
  • The Kanban Lens
  • The Kanban Values
  • Understanding Kanban
  • Visualisation
  • Pull-Based Systems
  • Commitment in Kanban
  • Replenishment and Planning
  • Delivery of Products
  • Lead and End-to-End Cycle Times
  • Little’s Law
  • Cumulative Flow Diagrams
  • Flow Efficiency
  • Metrics in Kanban Systems
  • Implementing Kanban
  • STATIK - Systems Thinking Approach to Implementing Kanban
  • Understanding Sources of Variability
  • Identifying Opportunities to Improve
  • Analysing Demand and Capability
  • Modelling Workflow
  • Designing a Kanban System
  • Work Item Types
  • Classes of Service
  • Kanban Board Design
  • Designing Kanban Ticket
  • Examples of Visual Kanban Boards

What You'll Get

  • The eBook "Kanban: Successful Evolutionary Change for Your Technology Business" by David Anderson
  • Participants will receive a KMP1 certificate of course completion from Lean Kanban University (LKU) as well as membership of LKU.
  • If you are interested in becoming a Certified Kanban Management Professional (KMP), we also offer the KMP II course.
  • Electronic copies of all materials used in the course
  • Lunch
  • tea/coffee and snacks
  • 16 PDUs or SEUs
  • Discounted admission to other Wawel Hill events, including the ACE! Conference

Only the first twenty people will be admitted

The price for this LKU certified Kanban Management Professional I course is 4000 złoty plus VAT or 2000 złoty plus VAT for women. Groups of three or more people from the same company pay only 3500 złoty plus VAT.

Register Now

About the Trainer

Paul Klipp is a seasoned expert in agile software development, starting with Extreme Programming in 2004, Scrum in 2006, and Kanban in 2008. He is an Accredited Kanban Trainer, accredited by Lean Kanban University.

Paul spent a decade mastering agile processes in Lunar Logic in Krakow and has applied those lessons in both Polish and multinational corporations. He has an MBA from the University of Illinois and did post-graduate studies in management of technology at the University of Warwick. He is a Certified Scrum Practitioner (Scrum Alliance) and a certified Kanban Coaching Professional and Accredited Kanban Trainer (Lean Kanban University). Paul has studied the Kanban Method with the founder of Kanban, David Anderson.

Since 1998, he has managed technology projects on three continents with teams ranging from 2 to 250 developers serving a wide variety of industries. He has spoken at numerous technology conferences on agile and kanban methods.

Over the years, he has been invited to speak and consult around the world on various issues related to maximizing the business value of emerging technologies and has taught and coached agile development and project management.

"We saw a significant improvement in the performance of our offshore team after [Paul's] agile training. Communication and reporting improved and our clients are much happier with the results."

Only the first twenty people will be admitted

The price for this LKU certified Kanban Management Professional I course is 4000 złoty plus VAT or 2000 złoty plus VAT for women. Groups of three or more people from the same company pay only 3500 złoty plus VAT.

Register Now

Event Schedule

  • Welcome

    Get to know each other and our goals for the workshop

  • Kanban Principles and Practices

    Examine the core of Kanban, what it is and what it is not

  • break

    Coffee, tea, snacks, and a chat

  • getKanban v 5.0

    Simulation game to illustrate the principles we've just learned and to put them into practice

  • Lunch

    Menu TBD - but there will be a vegetarian option

  • getKanban v 5.0

    Simulation game to illustrate the principles we've just learned and to put them into practice

  • Implementing a Kanban system

    STATIC introduction, metrics, and styles of implementation

  • STATIC

    Overview of the systems thinking approach to implementing Kanban.

  • Break

    Coffee, tea, snacks, and a chat

  • Case Study of a Kanban Implementation using STATIC

    We'll walk through a case study illustrating each of the STATIC steps

  • Lunch

    Menu TBD - but there will be a vegetarian option

  • Case Study of a Kanban Implementation using STATIC

    We'll walk through a case study illustrating each of the STATIC steps

  • break

    Coffee, tea, snacks, and a chat

  • Designing a Kanban System

    Illustrations and exercises related to different system designs

Only the first twenty people will be admitted

The price for this LKU certified Kanban Management Professional I course is 4000 złoty plus VAT or 2000 złoty plus VAT for women. Groups of three or more people from the same company pay only 3500 złoty plus VAT.

Register Now

Training Venue

Studio Coworking

Contact Us

Have a question, or are you interested in a private, in-house workshop? Get in touch! Or email justyna@wawelhill.com

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